{"id":2287,"date":"2022-02-17T10:40:13","date_gmt":"2022-02-17T15:40:13","guid":{"rendered":"https:\/\/www.treehouse-it.com\/?p=2287"},"modified":"2022-02-17T10:40:14","modified_gmt":"2022-02-17T15:40:14","slug":"fixing-problems-with-the-outlook-app-on-your-android-phone","status":"publish","type":"post","link":"https:\/\/www.treehouse-it.com\/index.php\/2022\/02\/17\/fixing-problems-with-the-outlook-app-on-your-android-phone\/","title":{"rendered":"Fixing Problems with the Outlook App on Your Android Phone"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">If you are having problems with the Outlook App on your Android Phone there are some steps you take.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Go to the Google Play store and make sure you have the latest version of the Outlook app installed.\u00a0 The easiest way is to search for outlook and if it just says open then it is up to date.\u00a0 If the button says update, press it to update the app.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Go to the phone settings then apps.&nbsp; Touch Outlook and then storage and cache.&nbsp; Touch clear cache.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If the issue continues removing and re-adding the account would be the next option.\u00a0 \u00a0Go into the Outlook app and touch the icon in the top left-hand corner and then touch the sprocket at the very bottom.\u00a0 Touch your account and go to the bottom and the page and touch delete account.\u00a0 Go back through the same steps to get into the settings and touch add your account and add your account back to the device.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If that doesn&#8217;t resolve, you&#8217;ll want to go to the phone settings then apps.\u00a0 Scroll till you see Outlook and touch to open.\u00a0 Touch storage and cache.\u00a0 Touch clear cache and the touch clear storage.\u00a0 This will remove all settings from Outlook so that when you re-install it is a fresh install.\u00a0 Some say you don&#8217;t need to do this step but I always do be sure there is nothing lingering.\u00a0 \u00a0Go back to the first setting screen for Outlook and choose uninstall.\u00a0 \u00a0After it is uninstalled go to the play store and search for Outlook.\u00a0 Download and install again.\u00a0 \u00a0Open the app and re-add your accounts.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you are having problems with the Outlook App on your Android Phone there are some steps you take. Go to the Google Play store and make sure you have [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2287","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Fixing Problems with the Outlook App on Your Android Phone - treehouseIT<\/title>\n<meta name=\"description\" content=\"If you are having problems with the Outlook App on your Android Phone there are some steps you take. 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