We asked a few of our clients to describe what working with treehouseIT is actually like. Here is what they said, in full and in their own words.
“Our old provider could not meet the demands of growth and support needs that come with expansion — sometimes we’d just give up and figure it out ourselves. treehouseIT is completely different. When something comes up, we hear back right away. And even when they don’t have the answer immediately, they tell us that too and keep us posted while they work on it. We’re never left wondering if anyone’s paying attention. That alone took a huge weight off.”
— Brian Brooks, Owner, E.E. Ward Moving and Storage
“Before working with treehouseIT, I dreaded every conversation with our IT vendor. I always felt like I was being talked past instead of talked to. treehouseIT is completely different — they explain things clearly, they tell us what we actually need (and what we don’t), and they never make us feel like we’re behind. I don’t have to understand the technology myself anymore — I just have to trust the people handling it, and I do. Plus their personal service is fantastic.”
— Judy Huang, Owner, 889 Global Solutions
“As a nonprofit, we don’t have the budget for a full-time IT person — but we have all the same technology challenges as any other organization. treehouseIT gets that. They work within our constraints, prioritize what actually matters for our mission, and treat us like a real client — not an afterthought. treehouseIT has been a trusted partner for us for 6 years — Scott and Michael know our organization by name, not by ticket number — and I recommend them to every nonprofit leader I know who’s struggling with technology.”
— Dwayne Steward, Executive Director, Equality Ohio
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