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Author: Michael Gray

5 New Trends from a Study on the State of AI at Work

The pace of technological advancement is accelerating. This is not news to anyone wading through the ChatGPT craze. Artificial intelligence (AI) is at the forefront of this revolution. We are […]

Posted on December 30, 2024November 8, 2024 by Michael Gray
Posted in New Technology

Guide to Smart Windows 11 Settings to Boost Your Productivity

The newest Windows OS is fast gaining ground on Windows 10. As of August 2024, Windows 11 had over 31% of the Windows market share. That is bound to increase […]

Posted on December 25, 2024November 8, 2024 by Michael Gray
Posted in Productivity

Protect Yourself: 8 Steps to Take When You Get a Notice Your Data Was Breached                 

When it happens, you feel powerless. You get an email or letter from a business saying someone breached your data. It happens all too often today. Data breaches happen at […]

Posted on December 20, 2024November 8, 2024 by Michael Gray
Posted in Cybersecurity

How Can Small Businesses Embrace the Cashless Revolution? 

The world has gone digital. We see it everywhere people shop for goods and services. Cash, check, or debit used to be the norm. Now, there are payment wallets that […]

Posted on December 15, 2024November 8, 2024 by Michael Gray
Posted in New Technology

Watch Out for Google Searches – “Malvertising” Is on the Rise!  

There are many types of malware. One of the most common is called “malvertising.” It crops up everywhere. Including social media sites and websites. You can also see these malicious […]

Posted on December 10, 2024November 8, 2024 by Michael Gray
Posted in Cybersecurity

Cyber Experts Say You Should Use These Best Practices for Event Logging

Today’s businesses are no stranger to the word cybersecurity. They are facing a growing wave of cyberattacks. These come from ransomware to sophisticated phishing schemes. How do you stand ahead […]

Posted on December 5, 2024November 8, 2024 by Michael Gray
Posted in Cybersecurity

7 Great Examples of How AI is Helping Small Businesses

Artificial Intelligence is no longer a technology reserved for companies with big budgets. Today, small businesses can access AI tools that help in several ways. Such as streamlining operations, improving […]

Posted on November 30, 2024November 4, 2024 by Michael Gray
Posted in Business

Top Technologies Transforming Customer Service Today    

Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations.  55% of customers like […]

Posted on November 25, 2024October 16, 2024 by Michael Gray
Posted in Business

Data Breach Damage Control: Avoid These Pitfalls

Data breaches are an unfortunate reality for businesses of all sizes. When a breach occurs, the immediate response is critical. How a company manages the aftermath can significantly impact its […]

Posted on November 20, 2024October 16, 2024 by Michael Gray
Posted in Business Continuity

Copilot in Teams – New Features, Agents & More

Microsoft Teams continues to evolve. It is a powerful hub for collaboration and communication in the modern workplace. With the integration of AI-driven Copilot, Teams is pushing the boundaries. It’s […]

Posted on November 15, 2024October 16, 2024 by Michael Gray
Posted in Microsoft

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